Terms and conditions

Name of operator Happy Raft Co.
Operation manager Teruhiko Katsuragawa
Address 221, Ekagi, Otoyo-cho, Nagaoka-gun, Kochi 789-0157, Japan
TEL 0887-75-0500
FAX 0887-75-0388
E-mail info@happyraft.com
Application validity period From the date of receipt of application to the date of booking.
Other incidental costs Bank transfer fee
Payment method
  • Cash payment
  • Payment by bank transfer
  • Payment by credit card
Conditions of return

If you wish to cancel, please contact us as soon as possible. In the event of a cancellation for reasons attributable to the customer, please note that the following cancellation fees will apply if the booking is made less than one week prior to the booking date.

  • 8 days before→ 0% (no cancellation fee)
  • 7 to 2 days before→30%.
  • 1 day before (the day before) → 50%.
  • 0 days before (on the day) → 100%.

If the cancellation is due to weather conditions (e.g. typhoon or heavy rain), no cancellation fee will be charged. If money is kept, it will be refunded.